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A.    The Office of Equity & Diversity is the first contact for employees and/or potential employees requiring assistance. Upon receipt of notification that an employee or candidate may need an accommodation, the individual will be contacted to begin the verification process. Once all required documentation is received a determination of eligibility will be made. If eligible, a representative will contact the employee or candidate to review and verify the information and to develop an accommodation plan. Each accommodation is determined on a case by case basis. Documents are reviewed by the heads of Human Resources, Employee and Labor Relations, and Equity & Diversity. In some cases consultation with the requestor's supervisor may be necessary. Copies of the accommodation plan will be given to the employee and to the appropriate department head, as well as a copy placed in the ADA file. Any changes to the accommodation plan may require additional documentation and must be processed through the Office of Equity and Diversity.

B.    Any accommodation that has a significant financial impact on the institution will be referred to the Vice President of Finance to determine if the university can provide for the accommodation. Barring extenuating circumstances, this determination should occur within ten days of the receipt of the referral.

CB.    Appeals Process for Non-Worker's Compensation Requests

If the employee is found to be ineligible under ADA, an appeal may be submitted to the EEO officer in the Office of Equity and Diversity within 10 days of the date of denial letter. The result of the appeal will be made within 15 days from the date of receipt of the appeal letter.

(For requests of ADA due to Worker's Compensation please contact Human Resources)

DC.    Grievance Process:

Once an accommodation plan has been approved, it should be followed as established. If for any reason this should not happen, the employee may file a grievance with the EEO officer in the Office Equity and Diversity. An investigation will be done into the matter and a plan will be developed for a resolution between the employee and the head of the appropriate department. The employee will be notified of the results within 30 days of the original receipt of the grievance, barring extenuating circumstances.

E.    DOCUMENTATION REQUIRED:

Employee must submit a Request for Services form and a completed Medical Inquiry Form for an ADA Accommodation Request. All forms and policy can be found at www.rowan.edu/equity.