ROWAN UNIVERSITY POLICY
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Title:
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Employee Workstation Assignment Policy
Subject: Information Resources and Technology
Policy No:
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IRT:2018:
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02
Applies:
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University-Wide
Issuing Authority:
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Senior Vice President for Information Resources and Technology and Chief Information Officer
Responsible Officer: Senior Director, Technology Services
Adopted: 01/05/2015
Last Revision:
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08/
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19/
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2024
Last Reviewed: 06/
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02/
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2021
I.
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PURPOSE
This policy is intended to:
Ensure
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- Assure that
appropriate computing resources are available to computing facilities, classrooms,
and faculty and staff to support the mission of the University.
- Assure that all
Ensure Rowan
constituencies employees who use computing resources have a
computer workstation of sufficient capability to fulfill their responsibilities to the University.
Implement minimum standards for computing on campus.
Encourage planning, cost-effective installation of new
equipmentworkstations, and disposal of old
equipmentworkstations.
- Provide required security to comply with all applicable federal, state, and local laws and regulations e.g. HIPAA, FERPA.
II. ACCOUNTABILITY
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II. ACCOUNTABILITY
Under the direction of the President, the Chief Information Officer and the Director of Information Security shall
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ensure compliance with this policy. The Vice Presidents, Deans, and other members of management will implement this policy in their respective areas.
III.
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APPLICABILITY
This policy applies to
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all Rowan
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University employees.
IV.
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DEFINITIONS
Trade-in Cycle:
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The standard replacement interval for primary workstations assigned to individual employees. As of 2024, primary workstations are replaced after five years of use.
Workstation: Any device that runs a full desktop operating system, such as Microsoft Windows or Apple macOS.
Primary Workstation: A workstation assigned to faculty or staff to fulfill their regular job responsibilities and replaced through the trade-in cycle.
Additional Workstations: Workstations not covered by the trade-in cycle.
Refer to Rowan University Technology Terms and Definitions for terms and definitions that are used in this policy.
V. POLICY
- Rowan University employees, except those noted in V.2.b, are provided one primary workstation covered by the trade-in cycle to conduct University business. As of 2024, primary workstations are replaced after five years of use. Unless otherwise noted in this policy, employees may not be assigned more than one primary workstation and one additional workstation. Additional workstations are not covered by the trade-in cycle.
- Primary Workstations
- Upon hire, all new employees, except those noted in V.2.b, are eligible to receive a primary workstation and a monitor based on the current academic year specifications. The primary workstation should remain in possession of the employee it is assigned to throughout their tenure at Rowan University. Reassigning a workstation may result in multiple employees being removed from the trade-in cycle program.
- New part-time staff, including but not limited to temporary positions, part-time employees, student employees and affiliates, and adjunct faculty members are not eligible to receive a primary workstation. If part-time staff or adjunct faculty require a workstation, the department the employee works for must purchase the workstation and pay for future replacements.
- Primary Workstations for New Faculty Members
- New faculty members may select a primary workstation based on current academic year specifications.
- The funding source for the initial cost of purchasing primary workstations for new faculty members is based on the chart below.
- Due to the nature of their respective curricula, full-time faculty members in the following departments may elect to receive an Apple workstation fully funded through the trade-in cycle program:
- Art
- Music
Radio, Television, Film
Funding for Purchasing & Replacing Primary Workstations for Faculty Constituency Lenovo Laptop and Docking Station Apple Laptop and Port Replicator Accessories Full-Time Tenure Track Faculty IRT Shared*
(See V.2.c.ii.1 for exceptions)Department Lecturers IRT Shared Department 3/4 Time Faculty IRT Shared Department
Note: To support flexible working arrangements, IRT now provides laptops and docking stations rather than desktops as part of the trade-in cycle program.
Legend:IRT Fully covered by IRT trade-in cycle funds Shared IRT covers the part of the cost equivalent to the Lenovo workstation. The remainder of the cost of a standard workstation is covered by the Provost’s office. Any additional upgrades must be covered by the department. Department Fully covered by departmental budget
- The schedule for purchasing new primary workstations for faculty is outlined in section V.2.e.ii.2
- Primary Workstations for New Staff Members
- Staff members are eligible to receive the primary Windows workstation included in the current academic year specifications through the trade-in cycle program. No other workstations, including workstations from other manufacturers or custom configurations, are eligible for the trade-in cycle program for full-time staff.
- The initial cost of purchasing primary workstations for new staff members is covered by the staff member’s departmental budget.
- Departments are responsible for ordering workstations for new staff members. Departments must notify IRT at the time of ordering that the workstation is for a new, full-time staff position. Once IRT has been notified, the workstation
V. POLICY
- Hardware Standards
- Hardware standards (refer to Addendum to Employee Trade-in Cycle Policy, Specifications of Computers to be purchased) are based on the current technology available, combined with the current needs of the end user. The primary considerations for each standard (desktop, printing, portable computing) are:
- Ease of connectivity to the University network
- Consistent performance of all integrated components in the Rowan network environment
- Supported by a vendor who is an industry leader with an established track record in manufacturing, sales, and service
- Successful in-house testing performance
- Able to be managed consistently and remotely
- Includes comprehensive warrantee
- Expected to perform to customer requirements for a full life cycle of five years
- Hardware standards (refer to Addendum to Employee Trade-in Cycle Policy, Specifications of Computers to be purchased) are based on the current technology available, combined with the current needs of the end user. The primary considerations for each standard (desktop, printing, portable computing) are:
- Number of devices
- Faculty and staff may not have assigned to them more than one computer and one approved additional device such as a tablet or phone from University funds. Only these standard machines are paid for by trade-in cycle funding. Additional machines for research may be purchased from departmental funding with the endorsement of the faculty member’s Dean. All devices must authenticate with Rowan University systems monthly to ensure compliance with all Rowan University technology policies unless special permission has been given by the Dean and the Information Security Office. All additional purchases must be approved for acquisition under the Information Technology Acquisition Policy (ITAP).
- Asset Management, Inventory, and Tracking
- All purchased computers and associated assets are recorded in to the asset management database by IRT. Asset data is stored for the lifecycle of the computer.
- Trade-in Eligibility for Full Time Staff and Faculty
- Existing Staff
- Existing full-time staff are eligible to receive a new Windows Desktop every five years. Purchases are subject to Rowan hardware standards (refer to Addendum to Employee Trade-in Cycle Policy, Specifications of Computers to be purchased). The number of new computers ordered corresponds directly to the budget allotted for such purchases. See Support Configurations for configuration options.
- Each trade-in cycle, a computer is assigned to the position. If a new staff member is replacing someone in an existing position with an existing trade-in-cycle-eligible computer, the computer stays with that position and remains on its original trade-in cycle. Information Resources & Technology will not replace any computer earlier than its trade-in cycle end date.
- Refusal to accept a trade-in computer at the time it is due for trade-in will result in the user being removed from the trade-in cycle. To be placed back on the trade-in cycle, the user will have to purchase a machine from department funds. The computer will then be replaced after five years with the current standard machine.
- Existing full-time faculty
- Existing full-time faculty are eligible to receive a new Windows Desktop every four years. Purchases are subject to Rowan hardware standards (refer to Addendum to Employee Trade-in Cycle Policy, Specifications of Computers to be purchased). The number of new computers ordered corresponds directly to the budget allotted for such purchases. See Support Configurations for configuration options.
- Existing Staff
- Computers for new positions
- New Full-Time Staff Positions
- IRT does not provide a computer to new staff positions. When a new position is created, it is the responsibility of the hiring department to purchase a computer for the new employee. The computer ordered should be the same as the current staff standard. Departments should notify IRT at the time of ordering that this computer is for a new full-time staff position. Once IRT has been notified, this computer will be added to the trade-in cycle and will be scheduled for trade-in in five years.
- New Faculty Positions
- New full-time tenure-track faculty are eligible to receive one new Windows Desktop when they arrive on campus. The number and specifications of new computers ordered corresponds directly to the budget allotted for such purchases. New faculty computer appropriation takes precedence over existing faculty and staff computer appropriation.
- for future replacements.
- Replacement of Primary Workstations
- Primary workstations are replaced at the end of the trade-in cycle based on the current academic year specifications. Monitors are replaced at the end of every other trade-in cycle. Any additional monitors or other accessories must be purchased by the employee’s department.
- Faculty
- The cost of replacing primary workstations for existing faculty members is based on the chart in section V.2.c.ii of this policy.
- The schedule for replacing primary workstations for faculty is as follows:
- June: Review and collate list of faculty trade-in workstations for the next academic year.
- July: Order workstations
- Staff
- December – January
- Prepare staff trade-in cycle list
- February – March
- Place order for the number of expected machines to be traded-in
- March – May
- Deliver staff trade-in cycle computers
- December – January
- Faculty
- June
- Review and collate list of faculty trade-in computers for the next academic year.
- July
- Order computers
- for inventory based on existing faculty data. These
- workstations will be used to provide new faculty with their
- workstation choices in a timely manner.
- August
- : Contact and review new faculty orders. Orders will be processed and delivered from existing inventory.
- October
- : Replenish inventory based on number of
- workstations used for new faculty orders.
- November
- : Contact existing faculty to begin the ordering process for their trade-in
- workstations.
- December – January
- Deliver
- : Distribute existing faculty trade-in
- workstations
- Faculty
- Order computers
- workstations are purchased twice per year after current faculty
- workstation needs are assessed and prioritized and eligible faculty are identified. This list will be collated according to estimated resources. Initial purchase will be used for new faculty hired by the University
- . IRT will then restock based on the workstation requested by existing faculty.
- Staff
- The cost of replacing primary Windows workstations for full-time staff is covered by IRT trade-in cycle
- June
- IRT will assist all faculty and staff with moving data to their new computers.
- New Full-Time Staff Positions
- Non-Full-Time Staff or Faculty
- The purchase of computers for non-full-time or additional staff or faculty (including adjunct faculty, part-time employees and student employees) is the responsibility of their respective departments. Computer requests for configurations that deviate from Rowan standards in any way require approval under the Information Technology Acquisition Policy and may not be supported by IRT.
- Purchase of computers from departmental operating budgets for full-time tenure-track faculty is discouraged. IRT should be consulted on computer purchases in order to provide a compatible computing environment at Rowan. Computers purchased with departmental funds, grants, special one-time funding and computers that are an integral part of a piece of scientific equipment or are used primarily for research purposes will be supported by IRT with IRT Technology Acquisition Policy approval as long as they stay compliant with University computing policies. All University policies apply to all technology purchases.
- Ordering and Distribution
- IRT will order staff computers based on the number of staff eligible that fiscal year. Once computers have been configured for campus use, the identified recipients will receive an email from IRT notifying them that their machine is eligible for trade-in and that the IRT Asset Management department will set up an appointment for delivery of the computer. If the eligible staff member declines the computer, they will be removed from the trade-in cycle process and it will become the responsibility of the department to replace the computer.
- Ownership and Custody
- All computers purchased through Rowan computer trade-in funds remain the property of Rowan University. See “Rowan University Device Ownership Policy” for more information. In this way, devices are for use at Rowan University only and are not permitted to leave the campus for home or other use (unless the computer is a laptop). Laptops are for official University business only. Traded-in computers are, likewise, the property of Rowan University and will be removed from service when new computers are delivered. Failure to turn in equipment that is being replaced will result in the individual being removed from the trade-in cycle and it will become the responsibility of the department to replace the computer. Department-replaced computers may then become eligible for trade-in based on the acquisition date of the newer computer. Trade-in computers will be provided at the time that the computer that is being replaced is returned to IRT.
- Devices must be returned to IRT when an employee leaves Rowan.
- Supported Computers
- Full-time administration and staff are eligible to receive a Windows Desktop computer subject to Rowan University computer specifications. A single new monitor will be provided every other trade-in cycle. If a user wishes to have dual displays, the cost of the second monitor, as well as any additional equipment, such as cables, is the responsibility of the department. (See Addendum to Employee Trade-in Cycle Policy, Specifications of Computers to be purchased.)
- Faculty will have a choice of machine among three possible Rowan-supported configurations: one desktop configuration and two laptop configurations. Faculty will have a choice of one device from these configurations. The laptop configurations available are designated as standard and research. The standard configuration will be state-of-practice and will meet the needs of most faculty members. The research configuration will expand on the capabilities of the standard model. In order to be eligible for the research standard, faculty must provide a business case to IRT along with written approval from the Dean of their respective college.
- High-end computers for research or research faculty are not funded by IRT. There is no trade-in cycle for research computers. Refer to Addendum to Employee Trade-in Cycle Policy, Specifications of Computers to be purchased for IRT supported computers for research. Refer to Rowan University Research Computing Policy for more information on research computers.
- The trade-in cycle program does not provide trade-ins for lost or destroyed laptops. Faculty should take the necessary precautions when using laptop computers:
- Never leave your laptop unattended.
- Secure your laptop in your office.
- Don’t store laptop computers in overhead compartments on airplanes.
- Don’t eat or drink while computing.
- Don’t press against a laptop computer screen.
- Don’t drop your computer!
- Exclusions and Custom Configurations
- All computers offered by Rowan University as trade-in computers are high-end and state-of-practice. Therefore, the trade-in cycle program does not provide custom configuration computers, including Apple computers.
- The purchase of Apple computers or custom configurations is permitted; however, it must be funded from a departmental or grant-funded budget, or for faculty, with Provost approval (see Addendum to Employee Trade-in Cycle Policy, Departments Receiving an exemption for Apple computers).
- IRT does not support any computer of six years of age or older. IRT cannot support discontinued technologies, e.g. parallel connections, serial connections, floppy drives, etc. Faculty requiring legacy technology for specific needs should provide their requirements to IRT.
- Unsupported Custom-Configuration Computers
- All computers offered by Rowan University as trade-in computers are high-end and state-of-practice. Employees who request computers with computer brands or models that differ from Rowan supported computers are requesting an unsupported custom-configuration computer. Those employees must provide written approval from their Dean or division head that the college or division agrees to provide all acquisition and repair costs for that unsupported custom-configuration computer if the acquisition is approved under the Information Technology Acquisition Policy. Custom configuration computers may not be supported by IRT.
- Computer Warranties
- All computers purchased by the Rowan University Trade-in Cycle come with a four year warranty. Any failures outside of the manufacturer warranty are the responsibility of the person or department that the computer is assigned to and will not be covered by IRT. If a machine fails due to normal wear and tear in its fifth year of operation, IRT will make every attempt to replace the computer early or replace it with a refurbished computer. If the machine is replaced with a refurbished machine, it will maintain its position in the trade-in cycle. The department is responsible for any costs due to damage outside of normal wear and tear.
- Accessories
- IRT does not supply any accessories for trade-in computers. These accessories include items such as docking stations, printers, wireless keyboards/mice, batteries, carrying cases and adaptors. Any accessories should be purchased by the department from University funds (see rowan.edu/irt for methods of purchase and consulting on compatibility and security).
- Asset Management, Inventory, and Tracking
- All purchased computers and associated assets are recorded into the asset management database. Asset data is stored for the lifecycle of the computer.
- Separation from the University
- If an employee separates from the University, it is the responsibility of the department supervisor or chair to collect all technology furnished to the individual by the University. (i.e., laptop, tablet, cell phone). Department supervisors should utilize the IRT Support Portal to notify IRT of the separation. IRT will collect the equipment and wipe it according to its security procedures. IRT will then re-deploy the equipment to a new employee filling that position, or another position if that position is eliminated.
- Reallocation of Computers within a Department
- Staff computers allocated through trade-in cycle are assigned to a position within a department. Departments cannot reassign a computer to a different position. If a department reassigns a computer to a position other than the position assigned, the computer will be removed from the trade-in cycle.
- No computer should be reassigned within a department without notifying IRT.
- Any department-owned part-time employee computer or student employee computer is not eligible for trade-in through the trade-in cycle program, even if the department reallocates it to a full-time employee.
- End of lifecycle equipment
- All computers replaced through the trade-in cycle funding program must be returned to IRT. They should not be used and will not be supported past the end of the lifecycle.
- Unsupported Personal Computers
- IRT does not support or service personal (non-Rowan issued) computers and, therefore, does not replace them.
- Computer Security
- All University faculty, students, staff, temporary employees, contractors, and outside vendors who have access to University-owned or managed information through any computing system or device must adhere to all University Information Security Policies including, but not limited to the following:
- Acceptable Use Policy
- Access Control Policy
- Incident Management Policy
- Mobile Computing and Removable Media Policy
- Remote Access Policy
- Workstation Use Policy
- General User Password Policy
- Policy and Standards for Electronic Media Disposal
- Policy on the Transmission of Sensitive Information (including PHI or PII)
- Protocol for Responding to Security Breaches of Sensitive Information (including PHI and PII)
- All University faculty, students, staff, temporary employees, contractors, and outside vendors who have access to University-owned or managed information through any computing system or device must adhere to all University Information Security Policies including, but not limited to the following:
- Encryption
- All computers are encrypted according to Rowan Information Security Office (ISO) encryption policies.
- All encrypted computers will encrypt USB drives (with data).
- File Storage and Management
- Legacy technologies such as floppy drives, Zip drives, and CD drives are no longer considered essential computer storage components. There are more economical and effective alternatives for file storage and management. CDRW (re-writable CD), LAN storage (H drive), and USB Flash (Keychain) drives are more portable and scalable solutions.
Rowan University Policy Addendum I
Title: Addendum to Employee Computer Trade-in Cycle Policy, Departments Receiving an exemption for Apple computers
Subject: Information Technology
Policy No:
Applies: Glassboro Campus
Issuing Authority:
Responsible Office: Vice President and Chief Information Officer, Provost
Adopted:
Last Revision: 10/6/2017
Last Reviewed:
I. Purpose
The purpose of this addendum is to identify departments, that based on academic need, will be provided with Apple computers as part of Faculty Trade-in Cycle.
II. Policy
As stated in the Employee Trade-in Cycle Policy all faculty will have a choice of standard or research grade Windows-based computers (see Employee Computer Trade-in Cycle Policy for qualifications). An exception will be granted for compatible Apple products to the following academic departments due to the nature of their respective curricula:
- Art
- Music
- Radio, Television, Film
Rowan University Policy Addendum II
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I. Purpose
The purpose of this addendum is to define the specifications of computers to be purchased as part of Employee Trade-in Cycle. These models will change given supplier availability.
II. Policy
The following computers will be purchased for the 2019 Academic Year Trade-in Cycle.
- Standard Laptop
- Lenovo X1 Carbon 5th Generation
- Processor: Intel Core i5-7300U Processor ( 2.60GHz 2133MHz 3MB )
- Hard Drive: 256GB SSD PCIe
- Graphics: Intel HD Graphics 620
- Warranty: Four year Depot or Carry-in
- Memory: 8.0GB LPDDR3-1866 LPDDR3 Soldered 1866MHz
- Operating System: Windows 10 Home 64
- Bluetooth: Bluetooth Version 4.1
- Research Laptop
- Lenovo X1 Carbon 5th Generation
- Processor: Intel Core i7-7600U Processor (4MB Cache, up to 3.90GHz)
- Hard Drive: 512 GB Solid State Drive, PCIe-NVMe OPAL2.0
- Graphics: Intel HD Graphics 620
- Warranty: Four year Depot or Carry-in
- Memory: 16GB LPDDR3 1866
- Operating System: Windows 10 Home 64
- Bluetooth: Bluetooth Version 4.1
- Apple Laptop
- Apple Laptops will only be provided to the faculty in the departments receiving exemptions (see Addendum to Employee Trade-in Cycle Policy, Departments Receiving an exemption for Apple computers).
- Touch Bar and Touch ID
- 2.9GHz Processor
- 512GB Storage
- 2.9GHz quad-core 7th-generation Intel Core i7 processor
- Turbo Boost up to 3.9GHz
- 16GB 2133MHz LPDDR3 memory
- 512GB SSD storage1
- Radeon Pro 560 with 4GB memory
- Four Thunderbolt 3 ports
- Touch Bar and Touch ID
...
- funds. The cost of replacing any other workstations for full-time staff is covered by the employee’s department.
- The schedule for replacing primary workstations for Staff is as follows:
- December – January: Prepare staff trade-in cycle list
- February – March: Place order for the number of expected machines to be traded-in
- March – May: Distribute staff trade-in cycle workstations
- IRT will order staff workstations based on the number of staff eligible that fiscal year. Once workstations have been configured for campus use, IRT will contact employees whose workstations are eligible for trade-in to set up an appointment to distribute the new workstation.
- Employees who refuse to accept a replacement workstation at the time the workstation is due for replacement will be removed from the trade-in cycle program. The employees’ supervisor will be notified and provided a copy of this policy. To reenter the trade-in cycle program, the department will be responsible for paying for the cost of replacing the workstation.
- It is the responsibility of the employee receiving a new workstation to back up their data and migrate it to their new workstation. Data should be moved to an approved IRT storage solution, such as Google Drive. IRT will assist employees with migrating their data if they have technical issues backing it up to an approved location or device.
- Workstation Warranties
- The trade-in cycle program does not provide replacement workstations or trade-ins for lost, stolen or destroyed workstations.
- All workstations purchased through the trade-in cycle program are purchased with the maximum warranty available for the cycle. Currently, all Windows and Apple workstations purchased with IRT trade-in cycle funds come with a four-year warranty.
- Additional costs may be associated with an Apple warranty repair. These costs are the responsibility of the person or department and not funded by IRT.
- Any failures outside of the manufacturer warranty are the responsibility of the person or department that the workstation is assigned to and will not be covered by IRT. If a machine fails due to normal wear and tear after its fifth year of operation, IRT will make every attempt to replace the workstation early or replace it with a refurbished workstation. If the machine is replaced with a refurbished machine, it will maintain its position in the trade-in cycle.
- The department is responsible for any costs related to warranty repair and costs due to damage outside of normal wear and tear.
- Workstation Specifications
- Workstation specifications for the current academic year are based on the current technology available aligned with the needs of the typical University user. The primary considerations for these specifications are:
- Ability to be managed as an enterprise workstation on the Rowan Network
- Consistent performance and security of all integrated components of the workstation within the Rowan environment
- Supported by a vendor who is an industry leader with an established track record in manufacturing, sales, and service
- Successful in-house performance and compatibility testing
- Able to be managed consistently and remotely
- Includes comprehensive warranty
- Expected to perform to customer requirements for the full life cycle of the workstation.
- Workstation specifications for the current academic year are based on the current technology available aligned with the needs of the typical University user. The primary considerations for these specifications are:
- Additional Workstations & Hardware
- Departments may purchase one additional workstation for an employee from departmental funds. Additional workstations must be approved for acquisition through the Information Technology Acquisition Process (ITAP).
- Employees may not be assigned more than one additional workstation, unless otherwise noted below.
- If a faculty member requires more than one additional workstation for research, they must:
- Submit the request through ITAP and disclose the workstation exceeds the two workstation limit.
- Provide a Cayuse number in the ITAP submission.
- Assign the workstation for use by a designated individual, such as a research assistant or student worker. The faculty member cannot be the primary user of the additional workstation.
- IRT reserves the right to review the language of grants when additional workstations are requested.
- The Office of the Provost and the CIO will review all requests for additional workstations.
- Workstations for research or research faculty are not funded by IRT. There is no trade-in cycle for research workstations.
- Due to the nature of technology and the work performed by some departments in the University, it may be necessary for employees to have more workstations, or workstations of a higher specification level than the designated limit, to perform testing, development, etc. If an employee requires additional workstations, the employee’s supervisor must submit a business case to the IRT Asset Manager for review and final approval by the CIO. If approved by IRT:
- The cost of the device must come from the department’s operating budget.
- The purpose of the purchased workstation will be noted in the IRT Asset database.
- The supervisor will be listed as the owner of the device and will be responsible for updating the status of the device, including the assigned user.
- If a faculty member requires more than one additional workstation for research, they must:
- Capital funds cannot be used to purchase additional workstations for employees.
- Departments are not permitted to purchase additional workstations that are not assigned to a specific individual.
- Workstations may be purchased for part-time and student staff, but they must be assigned to a supervisor for asset audit purposes. This additional workstation does not count against the supervisor’s workstation limit, as outlined in section V.1 of this policy.
- Any department-owned part-time employee workstation or student employee workstation is not eligible for replacement through the trade-In cycle program, even if the department reallocates the workstation to a full-time employee.
- Only desktop workstations may be purchased for student staff, except in the following situations:
- Graduate student researchers who require a laptop for participation in a research project may be given a University Graduate Student Researcher Stipend for the cost of a laptop, plus taxes, from grant or startup funds. In these cases, the laptop will become the property of the graduate student researcher and is not covered under the trade-in cycle program or other privileges provided for Rowan-owned workstations. Any specialized software required for the graduate student researcher’s laptop must be submitted for approval through ITAP, paid for with department funds and released to the university once the graduate student researcher leaves the university.
- Orders for additional workstations will be placed on an as needed basis and will be delivered based on the time it takes to process the order and receive the device from the manufacturer.
- Employees who request workstations with workstation brands or models that differ from the Rowan approved workstation standard, or form factors such as a desktop, computing devices running a non-standard operating system such as Linux, etc. are requesting an unsupported custom-configuration workstation. Those employees must provide written approval from their Dean or Vice President that the college or division agrees to provide all acquisition and repair costs for that unsupported custom-configuration workstation if the acquisition is approved under ITAP. Custom configuration workstations may not be supported by IRT.
- IRT is committed to ensuring that all technology investments align with the strategic mission and goals of the University. To this end, IRT requires a business case for all non-standard hardware purchase requests made through the Rowan Support Portal. Requests may be revised or denied by IRT if they do not meet the University’s strategic, compliance or budgetary criteria. Decisions may be appealed to the Senior Director of Technology Services who may allow, change or deny the appeal.
- Loaner Workstations
- In the event a full-time employee needs a workstation due to a non-functional primary workstation, they may request a loaner workstation through the IRT Loaner Laptop program.
- In special circumstances, adjunct faculty may be eligible for a short-term loaner workstation through the IRT Loaner Laptop program.
- Workstation Ownership & Custody
- Workstations purchased with University Funds are the property of Rowan University and remain the property of the University for the entire life cycle of the product or service. See Rowan University Technology Ownership Policy for more information.
- Workstations in the trade-in cycle will be removed from service when they are replaced. Failure to turn in equipment that is being replaced will result in an employee’s removal from the trade-in cycle program, and it will become the responsibility of the department to replace the workstation. Department-replaced workstations may become eligible for trade-in based on the acquisition date of the newer workstation. Trade-In Cycle workstations will be provided at the time that the workstation that is being replaced is returned to IRT. Other sanctions may be applied as outlined in the Acceptable Use Policy.
- IRT reserves the right to retrieve any workstation deemed out of compliance with University policy or to address any operational or security issue that arises, including providing access to any computing resource which may be relevant to an active investigation.
- Asset Management, Inventory, and Tracking.
- All workstations and associated assets are recorded in the University's asset management database by IRT and asset data is stored for the lifecycle of the workstation.
- All workstations must check into the University asset management system every 60 days. If a workstation issued by the trade-in cycle program is not being utilized for 60 days it may be recalled and repurposed elsewhere. Workstations used for research will be given more flexibility during the summer months with this check-in requirement.
- IRT will perform audits of all technology assets following guidelines defined by the Technology Ownership Policy.
- Failure to produce assets during an audit may result in the employee being removed from the trade-in cycle program.
- Personal Workstations & Computing Devices
- IRT does not support or service personal (non-Rowan owned) workstations and, therefore, does not replace them.
- Workstation Security, Health Check & System Updates
- All workstations or devices must comply with the Workstation Use and Security Policy. This policy includes minimum software and hardware requirements for workstations to be permitted for use, security standards to be permitted on the network, and requirements to check in to the Rowan Network to comply with applicable policies.
- All University faculty, students, staff, temporary employees, contractors, and outside vendors who have access to University-owned or managed information through any computing system or device must adhere to all University Information Security policies including, but not limited to the following:
- Acceptable Use Policy
- Access Control Policy
- Incident Management Policy
- Mobile Computing and Removable Media Policy
- Remote Access Policy
- Workstation Use Policy
- General User Password Policy
- Policy and Standards for Electronic Media Disposal
- Transmission Sensitive Information Policy
- Encryption Policy
VI. POLICY COMPLIANCE
Any University workstation that deviates from the standards defined in this policy must be brought into compliance. If a workstation is not brought into compliance with the standards of this policy, the workstation will be removed from service or blocked from accessing internet and Rowan Network resources.
By Direction of the CIO:
Mira Lalovic-Hand,
SVP and Chief Information Officer