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Summary

Portable storage devices, such as flash drives and external hard drives, will require any new or modified files on the device to be encrypted. Symantec provides a utility to manage encrypted files that will be installed on the removable media device automatically once it is connected to an encrypted laptop or desktop. Many media types, such as pictures, videos or audio files, are excluded from encryption. If you do not wish to have any files encrypted on your removable media device, it is strongly recommended to not plug them into your machine. 

Computers

To view step-by-step instructions, select type of computer:


Instructions

View this video for step-by-step instructions that will help encrypt your USB device on Windows PCs.

How to Succeed with Symantec Endpoint Encryption


Click below to download USB encryption instructions and helpful password tips.

 

PC Users: How to Use Portable Storage Encryption

If you plug a portable storage device into your encrypted Windows computer, the Symantec Endpoint Encryption will install the Removable Media Access Utility onto the device.

 

 

The Removable Media Access Utility provides the ability to access or view the encrypted files from other machines the portable storage device is plugged into. This tool is only necessary to access or view any encrypted files on the device. Any preexisting files on the device or files that were not altered after using the device will remain unencrypted. This also includes any picture, video or audio files. The unencrypted files can be accessed normally from any computer.

If you add a file or files to the device that requires encryption, you will be prompted to set a default password. This password will be saved on your current computer but will be needed for any non-encrypted laptops or desktops the device is used from. This password must be eight characters long and contain at least one alpha-numeric character, one number and one special character. Once you’ve entered an acceptable password and confirmed it, select OK. 

 

NOTE: Do not forget this password! If you do, please contact the Support Center at support@rowan.edu.

The file or files that were added to the removable media device will appear with a lock icon next to them on a Windows computer.

 

 In order to access these files on another Windows machine, plug the portable storage device in and open the RemovableMediaAccessUtility file.

 

From the Removable Media Access Utility window, double click on your encrypted file or files in order to view them.

 

You’ll be prompted for the default password you set earlier to open the file. Enter the password and select OK to continue.

 

 

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Mac Users: How to Use Portable Storage Encryption

If you are on a Mac, insert the portable storage device and open the RemovableMediaAccessUtility.dmg file. A window will appear displaying the utility as an icon, as shown below.

 

Once the RemovableMediaAccessUtility drive is mounted, open the RemovableMediaAccessUtility application from the drive. 

 

 

From the Removable Media Access Utility window, double click on your encrypted file or files in order to view them.

You’ll be prompted for the default password you set earlier to open or decrypt the file. Enter the password and select OK to continue.

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