The new version of MAC OS X, 10.10 (Yosemite) is expected to be released today, Thursday October 16th, and is currently incompatible with the ClearPass registration system and potentially other services at Rowan.

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Summary

Our VPN (Virtual Private Network) Client allows you to access Rowan University Network resources from home as if you were on campus.

The VPN is Licensed Software (available only to Rowan employees and students)

The Cisco AnyConnect VPN client is a web-based VPN client that does not require user configuration. VPN is a secure method of accessing Rowan computer resources.

The Cisco VPN is required to access Exchange e-mail using some versions of Outlook (it is not required for Outlook 2013) and files on the Rowan network from off campus.

How to Connect to VPN

What You'll Need before Connecting 

  • Your Rowan username and password
  • An active Internet connection
  • We recommend uninstalling the old VPN client if it is on your machine and rebooting after the uninstall is complete.
  • The Java Runtime Environment. You will need the Java Runtime Environment installed before you will be able to successfully install the AnyConnect client. You can get the latest version of Java here

Mac users should use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac.


Request VPN Access

If you need VPN access, you can submit a request with the Information Security Office on the Rowan University ID page at https://id.rowan.edu

On this site, click on the yellow “Request VPN Access” button to the right of your User Information at the top of the page to complete the process.  

Your request will be evaluated and you will receive a response within two business days. Once your request has been approved, you can download and install the VPN.

 

Services Requiring VPN Access

Some examples of services that DO require the VPN when off campus:

  • Direct access to your Home Directory and Openarea via the VPN
  • Accessing your Rowan University email using Outlook 2007/2010
  • Internet Native Banner (INB only; Self Service Banner is available without the VPN).
  • Access to the University's HPC environment and specialized computational resources (CC, RUCC, and CADD environments)
  • Access to Remote Desktop (RDP) and other administrative interfaces for individuals responsible for supporting some aspect of an application or IT service.

Some examples of common services that DO NOT require VPN access when off campus:

 

Connecting to the Rowan VPN

  • Enter your Rowan network username and password and click Login
  • Click the Start AnyConnect link in your browser window to begin installation the AnyConnect program. If you receive a certificate warning, accept the certificate and continue with the installation.

 

NOTE: On Macintosh PowerPC computers, you may be asked to manually install the AnyConnect client (see example below). Click the link under Install using the link below to complete your installation.
 

 

Once the installation is complete, you will be automatically connected to Rowan's VPN. You should now see the icon, circled in the image below in your system tray if you are on a Windows PC or the system dock if you are on a Macintosh





Disconnecting from the Cisco AnyConnect VPN client

On a Windows PC

To disconnect from the AnyConnect VPN connection on a Windows PC:

  1. Right-click the Cisco AnyConnect VPN Client icon in your system tray.
  2. Select Open AnyConnect.
  3. From the Cisco AnyConnect VPN Client screen, choose Disconnect.



On a Macintosh

To disconnect from the AnyConnect VPN connection on a Macintosh:

  1. Click the Cisco AnyConnect VPN Client in your system dock.
  2. From the Cisco AnyConnect Client screen, click the Disconnect button.